You are here:



Customer support
Mon-Sat: 9:00 – 17:00 Beijing time((GMT+8))

24/7 customer support
General questions

Frequent questions

We are able to deliver your goods as long as they can be reached by express companies such as DHL, FedEx, UPS, and TNT. We collaborate with our shipping partners to provide our customers with various shipping options. In general, faster shipping methods will come at a higher cost.

To order our products that are already available online, simply visit our website. If you require specific products or services, or need assistance finding what you need, please send an email to detailing your requirements. We will assess your needs and provide you with a quote for our services. Upon receiving your confirmation, we will create an invoice and send it to you. You can then pay the invoice online.

To begin, please send us the product details along with photos or a sample if possible. With our extensive experience and industry connections, we will begin searching for the product you need. Many manufacturers and factories in China are focused on production and may not have the necessary marketing knowledge or English-speaking employees.

If you’re looking to customize products for your business or brand, we can help you find the right manufacturers. Simply share your requirements with us, and we’ll assess the possibilities and communicate with potential factories to get their opinions. After several rounds of discussions, they’ll start producing the products. Please note that there will be a minimum order quantity (MOQ) based on the materials, designs, technologies, and complexities involved.

Certainly, we are able to organize productions based on your design. However, it is important to note that the entire process involves several procedures. Initially, we will need to understand your requirements and locate a suitable manufacturer to collaborate with. Next, we may need to create some samples for you to approve the specifics. Finally, we will arrange formal productions if everything proceeds smoothly.

We have assisted numerous customers with their packaging and tagging needs over the years. Through our strong relationships with top-notch suppliers in this field, we can easily communicate with them to ensure that your requirements are met. Our experience has shown that we can quickly identify suitable suppliers for special packaging and tagging needs.

Leave a message